FAQ
When can I return my items?
You can return your items for any reason within 30 days of receiving your order. Please note that we are unable to accept any returns once this 30-day window has passed. For full details on the process, please refer to our Return & Refund Policy.
What payment options do you offer?
We offer a variety of secure payment methods to ensure a smooth checkout experience. For a full list of supported providers, please visit our Payment Policy page.
Is return shipping free?
No, customers are responsible for the costs associated with return postage. We recommend using a trackable shipping service to ensure your return reaches our warehouse safely.
Can I exchange an item for a different one?
Yes, we are happy to assist with exchanges. If you would like to swap an item for a different size or style, please contact us at info@luvier.co.uk and our team will guide you through the process.
If you have questions or concerns, please contact us:
Luvier
Operated by: Ring-Ring International B.V.
Lisdoddelaan 30, Amsterdam, Noord-Holland, 1087KA, Netherlands
Email:Â info@luvier.co.uk
Phone:Â +31684289912
Customer Service Hours
Monday to Friday: 09:00 to 21:00 GMT
Saturday and Sunday: 10:00 to 17:00 GMT