Terms of service

This website is operated by Luvier (https://luvier.co.uk/), a brand under the management of Ring-Ring International B.V. (Amsterdam, NL). Throughout this document, the terms "we", "us", and "our" refer to Luvier. We provide this website, including all information, tools, and services, to you—the user—contingent upon your acceptance of the terms, conditions, and policies stated here.

By visiting our site or making a purchase, you engage in our "Service" and agree to be bound by these Terms of Service.

2. E-Commerce Platform

Our online store is hosted on Shopify Inc. They provide the infrastructure that allows us to offer our products to you. By agreeing to these terms, you represent that you are at least the age of majority in your country of residence.

3. General Conditions & Data Security

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks to ensure maximum security.

4. Accuracy of Site Content

While we aim for total accuracy, we are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk.

5. Service Modifications and Pricing

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, or discontinuance of the Service.

6. Product Fulfillment & Descriptions

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy. We have made every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your monitor's display of any color will be exact.

7. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

8. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for details on how we collect and protect your data.

10. Prohibited Conduct

In addition to other prohibitions, you are prohibited from using the site or its content:

• For any unlawful purpose.

• To solicit others to perform illegal acts.

• To infringe upon or violate our intellectual property rights.

• To upload or transmit viruses or any other type of malicious code.

• To collect or track the personal information of others.

11. Indemnification

You agree to indemnify and hold Luvier and Ring-Ring International B.V., harmless from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service.

12. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. In no case shall Luvier or Ring-Ring International B.V. be liable for any injury, loss, claim, or any direct, indirect, or consequential damages of any kind.

13. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The Netherlands. This aligns with our business registration, while we remain committed to upholding all mandatory consumer protection laws applicable to our customers in the United Kingdom.

If you have questions or concerns about this Terms of Service , please contact us:

Email: info@luvier.co.uk
Phone: +31684289912

Customer Service Hours
Monday to Friday: 09:00 to 21:00 GMT
Saturday and Sunday: 10:00 to 17:00 GMT

Store name: Luvier

Warehouse Address: 1511 Jingang Avenue East, Jindong District, 321000 Jinhua, Zhejiang, China

Company name: Ring-Ring International B.V.

Company nr: 72560886

Company Address: Lisdoddelaan 30, 1087 KA, Amsterdam, Netherlands